Last Updated: January 2017
Welcome to the Simply Visas website (the “Site”). The Simply Visas team has over 10 years of experience managing a range of Australian visa applications.
Simply Visas is committed to protecting the privacy of your personal information. This policy outlines our commitments to you in accordance with the Commonwealth Privacy Act (1998) and the ten National Privacy Principles (NPP's) it contains.
The NPP's regulate the manner in which we handle your personal information from initial collection to use and disclosure, storage, accessibility and disposal.
Collection of Personal Information
Simply Visas will only collect your personal information where and when it relates to the provision of services to you and the performance of our business activities. At no time will your personal information be disclosed to another company for that company's independent use.
Whenever Simply Visas collects personal information directly from you or through a third party we will make every reasonable attempt at the time to inform you:
- why we are collecting your information
- to whom we will disclose that information
- of the purpose(s) for which we intend to use that information
Statistics Collected as You Browse Our Website
As you browse our Website, Simply Visas' Web server collects information about your visit, not about you personally. While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Website, to monitor its performance, and to make it easier for you and other visitors to use.
Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. A cookie cannot be used to access or otherwise compromise the data on your hard drive.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
Blocking cookies will have a negative impact upon the usability of some websites.
Updating this statement
You should check this page occasionally to ensure you are familiar with any changes.
Opt-Out Policy And Procedure
Users who wish to opt-out of receiving communications from us, wish to remove their information from our database, or no longer wish to receive our services, can Contact Us.
Use and Disclosure of Personal Information
In general, the primary purposes for which we collect your personal information include:
- Providing information about upcoming specials and offers
- Responding to sales requests
- Supply of marketing information about our products
Data quality and security
In using your personal information in these ways, it may be necessary for us to make disclosure to third parties such as sellers or buyers, mailing houses or market research firms. Where disclosures take place, we employ stringent safeguards to ensure the security of your personal information.
At all times, we will take great care to ensure that your personal information is:
- Accurate, complete and up to date
- Protected, treated confidentially and guarded from unauthorised access
Access to and correction of your personal information
If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act (1988) you should contact Simply Visas to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing. Should Simply Visas decline your request, we will provide you with reasons for that denial.
All correspondence should be directed to
PO Box 28
Mount Colah NSW 2079
Only staff that have a need to access your personal information to perform their job will have access to that information.
Disposal of Your Information
Personal information held by us will be destroyed or permanently de-identified when it is no longer required for the purpose for which it was collected.